Ordering a New Mobile App - Help Guide

Created by Help Desk 2, Modified on Tue, Jun 6, 2023 at 2:41 PM by Help Desk 2

Ordering a New Mobile App - Help Guide


To order a new mobile app, follow these simple steps:


Step 1: Access the Mobile App Manager Page

Navigate to the main Mobile App Manager page in the system. You can find this page by clicking on the relevant link or menu option.


Step 2: Click "Add a New Association App"

On the Mobile App Manager page, locate and click the "Add a New Association App" button. This will initiate the process of ordering a new mobile app for your organization.


Step 3: Provide App Details

Fill in the required information for the new app:

- App Code: Enter a unique 10-character code (or less) to identify the app.

- App Title: Provide a concise title for the app, limited to 30 characters or less.

- Special Instructions: If you have any specific instructions or requests, you can include them in the comment box provided.


Step 4: Agree to Terms

Make sure to check the checkbox indicating your agreement to pay the associated cost for adding a new app.


Step 5: Submit the App Request

When you have reviewed and confirmed all the information, click the "Submit App Request" button to proceed.


Step 6: Track Progress

After submitting the app request, a new ticket will be created in the MMS User Support - Client Care Center. The development process for your app will begin promptly, unless otherwise noted in the comments you provided during the form submission.


If you require further assistance or have any questions regarding the app ordering process, please feel free to contact our help desk. We are here to support you throughout the process.

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