Event Attendee Portal - Help Desk Version

Event Attendee Portal - Help Desk Version

The Event Attendee Portal provides attendees with access to important information about the event. They can use a confirmation code to access the portal, where they will find general event details, such as sponsors, presenter bios, session information, and any changes in sessions. The portal also offers a general itinerary with session links or a personalized itinerary based on the attendee's selections, an attendee list, and interactive surveys.

To set up the Event Attendee Portal, follow these steps:

1. Enable the Portal: Edit your event and go to the Advanced Event Options category. Look for the "Enable Attendee Portal" field and turn it on. This will reveal additional options associated with the portal.

2. Customize Verbiage: Use the "Attendee Portal Custom Verbiage" option to customize the text displayed on the General Info tab of the portal.

3. Display Itinerary: Choose whether you want to display a general event itinerary or a personalized itinerary within the portal. Enable the "Display Personalized Event Itinerary Within Portal" option to include personalized itineraries based on the attendee's selected sessions.

4. Attendee List: Enable the "Display Attendee List Within Portal" option to add a tab in the portal where attendees can view the list of other attendees.

5. Surveys: Enable the "Display Survey List Within Portal" option to add a tab in the portal where attendees can access and complete event surveys.

6. Custom Tab: Customize the title and verbiage of a custom tab within the portal using the "Title for Custom Tab on Portal Page" and "Verbiage for Custom Tab on Portal Page" options.

For the General Event Itinerary tab, which shows all sessions in your event, follow these steps:

1. Edit your event and go to the Add/Change Event Registration page.

2. Open the Advanced Event Options tab and look for the "Enable General Public Itinerary" checkbox. Enable it to activate the General Event Itinerary.

3. Save and continue to the Custom Fields page.

4. Edit the custom fields for the sessions you want to include in the General Event Itinerary and enable the "Include on General Itinerary" checkbox.

For the Personalized Event Itinerary tab, which displays the attendee's selected sessions, follow these steps:

1. Make sure you have enabled the Attendee Portal in the Advanced Event Options tab.

2. Expand the options, and enable the "Display Personalized Event Itinerary Within Portal" checkbox.

3. Continue to the Custom Fields page and edit the custom fields for the sessions you want to appear.

4. Enable the "Include on Individual Itinerary" checkbox for those sessions.

If you need further assistance or have any questions, please contact our help desk.