Online Store - Help Guide

Created by Help Desk 2, Modified on Tue, 06 Jun 2023 at 01:10 PM by Help Desk 2

Online Store - Help Guide

The online store feature enables you to manage a catalog of items, sponsorships, and downloadable documents like PDFs, Word documents, and videos. It allows both members and the public to make purchases. If you have integrated a credit card merchant account or PayPal account with your MMS account, the store will be automatically configured.

Getting Started with the Store

To start using the store, the first step is to enter items into your catalog so they can be available for sale.

Managing Products

To manage the products listed in your catalog, click on "Online Store" under Administrative functions.

All items in the catalog must be assigned to a category.


Click on "Manage Categories" to handle your categories. From this page, you can add, change, or delete categories. If you have only a few items, you can create a single category named "general" or "products." If you have enabled store icons in the online store preferences, you can also upload an image to be displayed in front of the category links when a guest visits the store, instead of the default bullets.


Once you have created one or more categories, click on "Manage Products" to return to the product management page. On this page, you have the option to "Add New Item" or "Add New Downloadable Content" (Note: Downloadable content may not be enabled by default, contact support to request this feature if needed). You can also edit an existing item by clicking the edit pencil next to the product.

Adding a New Item or Editing an Item

Step One - General Information

Not all fields on the item page are required. Optional fields are listed in green.

Name: The name of the product.

Category: Select the category from the dropdown list.

Description: Use the editor to write a brief description or create a content-rich description with pictures and links.

Members Only: Check this box to make the item exclusive to members and unavailable to the general public.

Price: Set the price for the item.

Member Price: If your members receive a discount, enter the discounted price here. If not, leave this field blank.

General Ledger Code: If your organization uses QuickBooks, you can assign GL codes here. Contact our customer service department for setup assistance.

Class: Choose from the classes you have created.

Product Image: Upload an image of the product from your hard drive.

Sold Out/Not Available: Check this box to keep the item in your store but make it unavailable to visitors until more stock is available.

Apply Tax: If you have set up tax options in the Online Store Configuration, you can automatically apply taxes with this option.

Apply Shipping: If you have set up shipping prices in the Online Store Configuration, you can apply shipping charges with this option.

Hide Item From Store: Select this option if you only want to sell a particular item through email. It will keep the item available for purchase but hide it from store visitors.

Step Two - Attributes and Options

If your product, like a coffee mug, has only one color, one shape, and one size, you can skip this step and click Continue. If your product, like a t-shirt, has multiple colors and sizes, proceed to step two.

To add an attribute with options, such as shirt size:

1. Click "Add a new attribute field" and name the attribute on the following screen (e.g., Size and Color).

2. Click Continue, and you'll be on the Attribute Options page.

3. Click "Add a new attribute option" and enter an option name (e.g., X-Large, Large, Medium, Small). If the option has an additional charge, specify it as the add-on price. This amount will be added to the total cost of the product. Click

 "Add Option" when complete.

4. Repeat steps 2 and 3 for each option. You can add as many attributes and attribute options as required by the product.


To promote your store on the public side of your website, use the link provided at the bottom of the Online Store admin page where you edit products.

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